Welcome to the Dr's McVerry, McGee & Farnon Practice

Welcome to our website which we hope you will find both useful and informative.

Ordering your Repeat Prescriptions

You can order your repeat prescriptions via the following methods:-

• Online - Contact Reception in order to set this up
• Via a dedicated voicemail system - deatils below
• Via postbox located outside the practice front door - Leave a note of required medication in postbox

Please do not attend reception to order your prescriptions, our receptionists are extremely busy and cannot process prescription orders at the desk.

Dedicated Line for Ordering Repeat Medication

You can call 028 3025 6945 at anytime day or night in order to leave a message to order repeat medication. 

When leaving a message, please speak clearly and leave your name, DOB, telephone number and specific name(s) of repeat medication to be ordered. Only repeat medication requests can be processed through this service and we kindly ask that no other type of message is left on the mailbox service as it will not be processed.

Upcoming Closure Dates

• Monday 18th March 2024 (Bank Holiday)
• Monday 1st & Tuesday 2nd April 2024 (Easter Bank Holiday)
• Monday 6th & 27th May 2024 (Bank Holiday)
• Friday 12th July 2024 (Bank Holiday)
• Monday 26th August 2024 (Bank Holiday)
• Wednesday 25th & Thursday 26th December 2024 (Christmas closures)

Vaccination Clinics Flu & Covid - 2024

No dates available yet - please refer to trust or local pharmacy vaccination clinics.

Daisy Hill or Craigavon Area Emergency Departments (A&E)

Patients who feel they need to attend Daisy Hill or Craigavon Area Emergency Departments (A&E), or South Tyrone Minor Injuries Unit are being asked to "PHONE FIRST".  This service is open Monday - Friday, 9am - 6pm.  The telephone number is 0300 123 3111.  You can also use the Interpreter Now App.  Further information about this service.

Appointment Lines 

Our appointment telephone lines open daily from 8am - 12pm for Emergency / on the day consulations. We advise patients to telephone as early as possible to avoid disappointment.

Patients seeking a ROUTINE, NON-URGENT appointment can call the practice from 10am - 12pm on weekdays (with the exception of wednesdays as phone lines are diverted to emergency line from 12pm). You will be offered an appointment up to 3 weeks in advance (availibility permitting).

With a patient list of almost 10,000 patients, it is vital that we manage our appointments in this way to ensure the Clinicians in the practice have capacity to deal with emergency / urgent consulations on the day, if you have been offered a routine appointment by our team, it is because it is deemed appropriate to your concern.

We are a teaching practice

We are a teaching practice and there will be medical students present during calls and consultatons.  If you do not consent to a student being present please inform a member of staff.

Care Navigators

Our Care Navigators (Medical Receptionists) are highly trained and have received instruction from the GP Partners to collect information from all patients regarding their symptoms and needs.  This information will then be used to direct you to the appropriate clinician or service provider. 

All incoming calls are appropriately triaged by our reception team in order to assess the needs of the patient, this includes establishing if the appointment is URGENT or ROUTINE

Staff will ask for the following information during the triage process:-

• Detail of the medical concern and why you wish to speak to a clinician
• Symptoms of the concern and when the symptoms commenced
• If this is a new concern or a re-occuring concern that you have previously discussed with one of our clinicians
• Staff will ask if you are taking any over the counter medication and will sign post you to the nearest participating Pharamacy First provider if appropriate

On-line Services: Appointments and Prescription Service

You can now view Allergies and Medications within your medical record, book your next appointment, or order your repeat prescription online using Patient Services. Available 24 hours a day, whether you're at home or work, it's especially useful when the practice is closed or telephone lines are busy. Register online or use the service.

Our lifestyles can be more unhealthy than we think. Start the fight back to a healthier you. Take the One You quiz and see how you score.

One You is here to help you get back to a healthier you. Take our quiz to see how you score.
 

START QUIZ